Gas Emergencies
If you smell gas:
1. Outdoors, keep away from area. Go to Step 3.
2. Indoors, leave the building immediately.
- Do not turn the lights on or off.
- Do not make phone calls, including your cell phone, from inside.
- Do not light a match, smoke or operate appliances.
3. Call 911 and your natural gas utility (if you know the number) from a safe distance.
4. Wait until emergency services personnel or the natural gas utility informs you that it is safe to return to the building.
Pipeline Safety
Learn more about how the PUC oversees pipeline safety standards, including design, installation, operation, inspection, testing, construction, extension, replacement and facility maintenance.
Get DetailsComplaints
Learn how to submit a complaint with a public utility. You can also search existing formal complaints.
Get Details811: PA One Call
Homeowners and contractors must call 8-1-1 before starting any digging or excavation project.
Get DetailsNeed More Help?
If you can't find what you're looking for here, please contact the PA Public Utility Commission. Call us at 1-800-692-7380 or contact us online.
Document Search
Public utility documents available electronically include case dockets, public meeting orders and more.
Filing & Resources
Find utility-related reports, laws and regulations, federal filings, tariffs, procedures and more.
eFILING
Consumers, utilities and attorneys can save time by submitting documents to the PUC electronically.